log inhelp

 | 

  • If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • You already know Dokkio is an AI-powered assistant to organize & manage your digital files & messages. Very soon, Dokkio will support Outlook as well as One Drive. Check it out today!

View
 

Reporting Bugs

Page history last edited by Jens1969 12 years, 3 months ago Saved with comment

TeamHacksung requests that the following information be included in Bug Reports:

 

  1. Current build 
  2. Last build without the problem
  3. Stock kernel?
  4. Current modem
  5. Any other modification you've made to the ROM.
  6. What were you doing
  7. How often does the problem occur?
  8. Attach last_kmsg (If it rebooted into recovery, get it while booted into recovery. Also get /proc/cmdline.)

 

That would be (code to run from your computer with adb connected):

  • adb root
  • adb shell
  • cp /proc/last_kmsg /sdcard/last_kmsg.txt
  • cp /proc/cmdline /sdcard/cmdline.txt

than get those files later on, attach them to a bugreport post on xda (or copypaste the content to pastebin). Don't copy/paste the content directly to your post on xda, it makes the forum unreadable!

 

Also please attach the the Pastebin URL where you uploaded any captured logs and the /proc/last_kmsg file taken while in recovery(if reporting a reboot).

 

Post all Bug Reports HERE.

Comments (3)

Jens1969 said

at 5:02 pm on Jan 12, 2012

Can someone please add information on how to get those logfiles from the phone into pastebin (like: adb shell cat /proc/last_kmsg > logfile.txt). And also clarifying what is in each logfile (dmsg, logcat, last_kmsg).

sgscm7 said

at 5:18 pm on Jan 12, 2012

Good idea..anyone with the tech knowledge, go for it...the bit I added here was posted by Pawitp.

Jens1969 said

at 3:30 pm on Jan 19, 2012

Here is another way without using adb/cable. But this works only after rebooting to homescreen (*not* to recovery).
0. Install Total Commander (RC4) from http://ghisler.com/tcandroid.apk (has to be done only once)
1. Open Total Commander
2. Tap 'File system root'
3. Scroll and enter into /proc
4. Press and hold last_Kmsg
5. Tap 'Send to'.
Now the logfile can be mailed somewhere or (as I'd prefer) send to a Dropbox account via Dropbox App.

You don't have permission to comment on this page.

Printable version